TERMS & CONDITIONS 2018-09-28T09:54:28+00:00

TERMS & CONDITIONS

REFUNDABLE RATE

Within 2 Days from Check-in date: no penalty.
In the 2 Days prior to Check-in date: charge of the full amount of stay.
In the case of no-show: charge of the full amount of stay.
At the check-in, the guest must provide a valid credit card where the Hotel is allowed to make a preauthorization of the full amount of stay.
If the pre-authorization was not successful, we would have to invalidate the booking. We will contact the Client and inform him.
Once the check-in, any changes made to the Duration of Stay (Example: anticipate the date of departure) are subject to the payment of the entire stay.
In the event of theft or damage caused to the structure during the stay, the Management reserves the right to charge the corresponding amount.
You may be required to pay some additional taxes upon arrival at the hotel depending on the local regulations in force.
Guests who want to receive an invoice for their stay are kindly asked to communicate it during the confirmation, as well as to notify promptly the invoice details, otherwise the hotel will create a nominative receipt.
At check-in, the guest must provide a valid credit card in which the hotel is entitled to a pre-authorization of € 50 in amount, for extra guarantee.
Any extra must be paid on spot.
A valid credit card or a prepayment are required in order to make a reservation.
Any reservation without a guarantee is automatically considerate not valid.
Payments by check are not allowed.

NOT REFUNDABLE RATE

The Rate is not refundable.
The total price of the reservation may be charged anytime after booking.
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged. Once the check-in, any changes made to the Duration of Stay (Example: anticipate the date of departure) are subject to the payment of the entire stay.
In the event of theft or damage caused to the structure during the stay, the Management reserves the right to charge the corresponding amount.
You may be required to pay some additional taxes upon arrival at the hotel depending on the local regulations in force.
Guests who want to receive an invoice for their stay are kindly asked to communicate it during the confirmation, as well as to notify promptly the invoice details, otherwise the hotel will create a nominative receipt.
At check-in, the guest must provide a valid credit card in which the hotel is entitled to a pre-authorization of € 50 in amount, for extra guarantee.
Any extra must be paid on spot.
A valid credit card or a prepayment are required in order to make a reservation.
Any reservation without a guarantee is automatically considerate not valid.
Payments by check are not allowed.

CHECK-IN CHECK-OUT

Check-in is from 15.00.
The arrival time must be communicated before the check-in.
Check-out is  until 11.00.
Breakfast is available from 7am to 10:30am.
Upon request we provide gluten-free products for breakfast, we invite all celiac guests to inform us before arrival.
We accept animals of small size, animals not allowed in the breakfast room.

PARKING

It is available a parking area at about 600 meters from the Hotel (EX-STAVECO), which price is €12,00 per day.

If you prefer a garage instead, we can suggest Garage degli Angeli, close to the Hotel, with a daily price of €25,00 per day (no reservation needed, the payment for Garage degli Angeli can be made at our Reception).

RENT A BICYCLE

At Hotel you can rent a bicycle, a deposit at €50 will be asked for each bike.

ZTL

The Hotel is located in the city center area in the area of Limited Traffic (ZTL), The guests are allowed to move in the ZTL of Via degli Angeli, Via de ‘Coltelli, Via Castiglione; it is sufficient to communicate the license plate to the reception desk upon arrival.